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Hi, I'm Shreya
UX Researcher & Designer
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Selected Work
An evaluation of Spotify’s playlist and social workflows.
Conducted User Interviews and Think-Aloud testing, evaluating playlist management, social discovery, and navigation
What we Found......
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Users faced friction when adding songs, rearranging playlists, and accessing friends’ music.
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The average SUS score was 53.13 indicating that users found the experience difficult or frustrating. 99.67% of major issues were detected with just 5 users.
An Evaluation of the IndyVitals Website
Conducted user interviews with all the stakeholders of the website such as community leaders, policy makers, the developers and novice users to get a broader view of the key usability issues.
Client: The Polis Center
What we Found......
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57% of participants found visualizations confusing due to unclear legends, color schemes, or symbols.
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100% of participants encountered navigation or search issues, especially when comparing neighborhoods.
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